Terms of service

Terms of Service

Welcome to Tea Trail! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our site.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card info) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

2. Product Information

We strive to provide accurate descriptions and images of our teas and accessories. However, we do not guarantee that all information is error-free or current. Prices and availability are subject to change without notice.

3. Orders and Payments

When you place an order with us, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to cancel or limit quantities per person or per order if we believe it violates these Terms or is harmful to our business.

4. Shipping

We ship within the U.S. and aim to process orders promptly. Shipping times may vary and are estimates only. We are not responsible for delays caused by carriers or events beyond our control.

5. Returns and Refunds

Please refer to our Return & Refund Policy for details.

6. Intellectual Property

All content on this site, including logos, product names, text, graphics, and images, is the property of Tea Trail and protected by copyright and trademark laws. You may not use our content without written permission.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or accuracy of these sites and do not endorse them.

8. Prohibited Uses

You may not use our site:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any laws or regulations

  • To infringe upon our intellectual property

  • To spam, phish, or distribute malicious software

9. Limitation of Liability

We do not guarantee your use of the site will be uninterrupted or error-free. We are not liable for any damages resulting from your use of our site or products, to the fullest extent permitted by law.

10. Changes to These Terms

We may update these Terms at any time. Changes will take effect once posted to this page. It’s your responsibility to review them periodically.

Contact Us
If you have any questions about these Terms, please contact us at sales@journeyteatrail.com.